Question 1

What are the benefits of elderberry syrup?

Accepted Answer

Elderberries are naturally rich in antioxidants and vitamins A and C. Traditionally, elderberry syrup has been enjoyed as a wellness tonic to support a healthy immune system, and many of our customers love making it part of their daily routine — especially during the cooler months.

These statements have not been evaluated by the FDA. This product is not intended to diagnose, treat, cure, or prevent any disease.

Question 2

What is Elderberry syrup used for?

Accepted Answer

Elderberry syrup has been used traditionally for centuries as a wellness tonic. It is naturally rich in antioxidants and vitamins that support the body’s immune system, and many people enjoy it as part of a daily wellness routine.

These statements have not been evaluated by the FDA. This product is not intended to diagnose, treat, cure, or prevent any disease.

Question 3

Can you give a baby elderberry syrup?

Accepted Answer

Elderberry syrup is safe for children over a year; because of the honey content it is not safe for children under a year.

Question 4

How much elderberry syrup do I take?

Accepted Answer

There is no standard dose of elderberry. A general daily amount many people use for wellness is 1–2 tablespoons a day for an adult and 1–2 teaspoons a day for children. Some choose to take it more often during the cold and flu season as part of their routine. We always recommend checking with your doctor before starting or changing any wellness regimen.

These statements have not been evaluated by the FDA. This product is not intended to diagnose, treat, cure, or prevent any disease.

Question 5

Is Elderberry syrup safe during pregnancy?

Accepted Answer

Discuss the use of elderberry syrup with your physician. Elderberry syrup has not undergone extensive research regarding its safety.

Question 6

Is Elderberry good for a cold?

Accepted Answer

Elderberries are a rich source of vitamins A and C and antioxidants, and the bioflavonoids in elderberry syrup support the body’s immune system by helping to raise antioxidant levels. Many customers reach for elderberry syrup during the cold and flu season as part of their daily wellness routine.

These statements have not been evaluated by the FDA. This product is not intended to diagnose, treat, cure, or prevent any disease.

Question 7

How long does elderberry syrup keep in the fridge?

Accepted Answer

Elderberry syrup can be stored in the fridge for up to 3 months.

Question 8

What does the elderberry syrup taste like?

Accepted Answer

The warm spicy flavors of ginger, cinnamon, and cloves give the syrup a very pleasant flavor. The large amount of local honey also gives our syrup a very sweet taste. Flavor can change from batch to batch slightly, depending on the maker and ingredients. If you don't fancy one specific brand/maker don't give up on elderberry all together, explore a few other brands.

Question 9

How much elderberry is in each bottle?

Accepted Answer

We make our elderberry syrup with a traditional recipe that includes using re-hydrated elderberries rather than extract. Because of this we are unable to answer this question in the same way other brands that utilize extracts can.

Question 10

Does all elderberry syrup taste the same?

Accepted Answer

No. Elderberry syrup recipes differ widely from company to company and more importantly from region/family. Recipes will often have similar ingredients, but some recipes add ingredients. In addition, how the syrup is prepared (cooked) and the quality of the honey and spices is a big factor in overall taste. Taste is always subjective. So, if you've tried elderberry syrup and didn't like it, we encourage everyone to try another brand before writing off the power of elderberries all together.

Question 11

Where to buy elderberry syrup?

Accepted Answer

Elderberry syrup has grown in popularity over the past few years making it more readily available. While you can purchase large brands off the shelves at big box stores, we encourage people to find a local seller, or regional maker of elderberry syrup. Keep in mind that many makers start their brands out of their home kitchens, Live Berry Well is one of them. Live Berry Well is available in many retail stores — check our Retail Locator to find one near you.

Question 12

Where do you get your honey from?

Accepted Answer

We source our raw unfiltered honey from local beekeepers from the Piney Woods region of Texas and Louisiana.

Question 13

Are your products organic?

Accepted Answer

All of the ingredients we use are certified organic, with the exception of our honey. For this reason, our syrup labels do not carry any 'organic' mention, however our Wellness Tea and DIY Home Kits contain all certified organic ingredients and are labeled organic. As we have not had our process and final products certified by a third party agent, we do not qualify to carry the 'certified organic seal.' The USDA does allow a product to be labeled 'organic' when the product contains a minimum of 95% organic ingredients (excluding salt and water).

Question 14

Where do your elderberries come from?

Accepted Answer

We source our elderberries from Croatia. They are certified organic, kosher certified and irrigation free.

Question 15

Why is your syrup not shipped cold?

Accepted Answer

Our syrup has been tested for short term travel when fresh. To minimize the stress on the elderberry syrup we create and ship your order same day, and will ship Monday thru Wednesday to avoid any delays in shipping. Given the sensitivities of fresh elderberry syrup, we only ship USPS Priority Mail — this provides a tighter window for delivery often 1-2 days shipping, with some taking as long as 4 days. Should you receive syrup more than 6 days from the shipping notification, please reach out to our customer service.

Question 16

How much elderberry syrup does my family need?

Accepted Answer

This depends on personal usage and the number and make up of your family. One Adult taking 1 tablespoon a day — an 18oz bottle will last ~36 days. Monthly recommendations for one dose a day: One Adult: One 18oz bottle per month. Two Adults: Two 18oz bottles per month. Two Adults + Two Children: Three 18oz bottles per month. We recommend checking with your doctor and pediatrician before starting or changing any health regimens.

Question 17

Should I take elderberry year round daily, or just when I'm sick?

Accepted Answer

The majority of our customers reach for our elderberry syrup during cold and flu season as part of their immune-support routine. Many use it daily during the cold/flu season and there are some that only use it when they are showing symptoms of a cold or flu. As there are summer flu's and other virus outbreaks that can take place year round, there are some customers that take it daily year round. We recommend that you consult your doctor about use, and do your own research to find the right solution for your family.

Question 18

How to change/pause/cancel my subscription?

Accepted Answer

To make an update or change to your subscription, login to the 'my account' section of the website. Once logged in, select 'my subscriptions', on this page you'll see all active subscriptions. Select 'view' and you'll see the details about the subscription. From this page, you can pause, change, or update your subscription/membership. Options include: Suspend (Pause), Cancel, Change Payment, Renew Now (early renewal), Upgrade or Downgrade. We do not currently offer bi-monthly, or quarterly options. To adjust the frequency, we advise a reduction in bottle count, or pausing your subscription temporarily.

Question 19

Do you offer free shipping?

Accepted Answer

Yes! We offer free shipping nationwide on all orders of $40 or more.

Question 20

What shipping carrier do you use?

Accepted Answer

We ship exclusively via USPS Priority Mail, which typically delivers in 1-2 days (up to 4 days in some areas). This is the fastest and most reliable option for our perishable products.

Question 21

Do you offer local pickup?

Accepted Answer

Yes! Local pickup is available in the Spring/Tomball, TX area. Select 'Local Pickup' at checkout and we will coordinate a pickup time with you.

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